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Senior Citizen Rip-OFF
i recently filed a homeowners claim for water damage to my bathroom floor. This was discovered when I was removing old tiles to replace with new more up-to-date tiles. When I was pulling the tiles up is when I noticed the water damage. The claims adjuster denied my claim stating the damage in his estimation was a long standing issue. If this water damage was long standing it should have impacted the dry-wall and also the floor of the adjoining spaces (closet, laundry-room) it did not it only showed on the bathroom floor itself which in my estimation shows it was a very recent issue.
Advance, North Carolina
- Very poor customer service
Reason of review
Poor customer service
Let the company propose a solution
North Carolina Farm Bureau Insurance - Spindale NC - Screwed!
I paid my auto insurance in person at the Spindale NC branch. When i later came in to pay my homeowners insurance, they said it was already paid. I came to find out they applied my auto payment to my homeowners and admitted fault. They said they could / would fix it. I hear nothing back until i call and i find out the 'home office' said, "tough luck" - they let me know the homeowners was renewed so i should have known that my auto was not renewed! After more than a month of trying to resolve it, and not getting calls back - they would not let me speak to my agent. they said, we'll speak to him for you. now I am left with a DMV penalty, i cant drive for 30 days, and owe hundreds for supplemental insurance for when i was lapsed! I am still a customer - they made me pay to get up to date retroactively to the date i thought i had paid - and they wont talk to me!
Spindale, North Carolina
Reason of review
poor service, refusal to provide services paid for.
Deliver product or service ordered
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